Extensive service and support

Customer support

As our customers are at the very heart of everything we do as a company, we consequently believe that service and support are just as important as any product innovation. We bring a team of highly skilled and motivated service engineers. SNOCOM excels in commissioning, preventive maintenance, corrective maintenance, upgrades & overhauls and consultancy & analysis.

You can count on us

Reliable service partner

Ongoing service and preventative maintenance measures are the key to the long lifecycle of our innovative snow removal machine. Our service technicians are on the forefront of snow removal technology and machinery, providing the most dependable routine services in the industry. 

We ensure the highest level of service for your Snowcubers critical parts and systems in the most cost-effective manner. We ensure spares availability and short bearing exchange periods.

Ongoing & preventive measures

Excellent field service

SNOCOM provides continuous training programs for employees of clients. Both control and maintenance training programs are available at the client’s locations. 

Top results are achieved through a collaborative process of setting expectations, measuring performance and reinforcing behaviors. 

Our customer training programs are developed to establish a theoretical foundation with a strong focus on developing the practical skills needed to support operations, properly execute the Snowcuber, and perform basic troubleshooting.

SNOCOM realizes that the people are essential components in keeping your Snowcuber operational. To accomplish this, we provide a highly trained, skilled, and dedicated Field Service Team with extensive experience which is ready address all your needs.

Excellent customer support

Service level agreements

Because of our unmatched customer support and service, SNOCOM is able to provide a Service Level Agreement. We are dedicated to deliver the best service and customer support, which allows us to tailor an agreement to meet each client’s specific needs. 

We offer annual or long term service packages to maintain snow removal reliability and maximize your airport’s uptime.

We focus on dedicated partnerships

Call us to learn more about the Snowcuber